Privacy policy - Tweakwise

Privacy policy

Your privacy is important to us. We value the trust you have placed in us, and are committed to protecting and safeguarding any personal information you give us. By using our app(s), website(s) and/or services, you affirm that you are 18 years or older and you agree to this Privacy Policy and the collection and use of information contemplated hereby.

When you sign up for our Service including contact forms, demos and trials, we may ask you for personal information (“Personal Information”) such as your company name, personal name, function, email address and language. If you choose not to provide requested Personal Information, you may not be able to use certain features of the Service.

In addition, we may collect information regarding the browser type, browser language, referring URL, files accessed, errors generated, operating system, usage of our services, Internet Protocol address and your time zone. The personal information that you provide will be kept confidential and used to support your relationship with Tweakwise and to provide our services.

What kind of personal information does Tweakwise use?

Only employees of Tweakwise may have access to your Personal Information on a need to know basis for the purpose of performing services on behalf of Tweakwise and subject to their obligation to keep the information confidential and not use it for any other purpose other than to carry out the Services or as otherwise required by law.

Accessing, updating and removing personal information

Upon request we provide you with access to your personally identifiable information. You are entitled to request Tweakwise to correct, update or remove any such personally identifiable information. You can contact us by sending an e-mail to [email protected]. Such changes may take up to 24 hours to take effect.

Questions or complaints

If you have any questions, or would like to file a complaint about the use of your personal data, please contact us using the contact details at the end of this privacy policy. We handle every question and complaint internally and communicate this further with you. If you feel that we are not helping you accurately, you have the right to file a complaint with the supervisory authority. This is the Dutch Data Protection Authority.

Security of your information

We take reasonable steps to secure your personally identifiable information against unauthorized access or disclosure. However, no security or encryption method can be guaranteed to protect information from hackers or human error. We adopt appropriate data collection, storage practices and security measures to protect your Personal Information against unauthorized access, alteration, disclosure or destruction.

Using our software

This information is provided by Tweakwise and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the app and services for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website, our apps or software.

Third party ad measurements

At Tweakwise, we are committed to maintaining the trust and confidence of our customers. In line with this commitment, we may share your information with third-party service providers to perform advertising measurement services on our behalf. This collaboration enables us to understand the effectiveness of our advertising and improve the relevance of the ads you see. Please be assured that this sharing of information is conducted with the utmost respect for your privacy and in full compliance with applicable laws and regulations. We will always obtain your consent for such sharing and use of your information where it is legally required. Your privacy is our top priority, and we are dedicated to protecting it through transparent practices and stringent security measures.

Responsibility for the processing of personal information

Tweakwise controls the processing of personal information on its websites, software and mobile apps. Tweakwise is a private limited liability company, incorporated under the laws of the Netherlands and has its office at Punterweg 2, 8042 PB Zwolle, the Netherlands. This privacy policy is subject to change without notice. If you have any suggestions or comments about this privacy notice, please send an email to [email protected].

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